FAQs and Support
Q: I Found My Campaign Report Has Backlinks Less Than 100
A: Usually it happens when some of the forum websites are inaccessible. Please contact us and provide the campaign ID (can be found here) and we will reimburse the submission.
Q: I Found My Campaign Report Has Backlinks From The Same Forum Twice or More
A: Usually it happens when some of the forum websites are inaccessible, so the software redo the submission to the same forum sites in order to maintain the 100 minimum backlinks. Please contact us and provide the campaign ID (can be found here) and we will reimburse the submission.
Q: Backlink Report Has Several Inaccessible Sites/Links
A: It can happen when some forum websites experience hosting issue or simply down due to too much traffic or something. It is something beyond our control because we don't own the forum sites, therefore the software always try to submit your link to more than 150 forum sites, so you will still get at least 100 backlinks every time.
Q: My Campaign Is Still Processing After 48Hours
A: Running an SAAS like this is not easy, so sometime there's a problem such as: API bottleneck, one of our IP address get blacklisted by forum websites, or else. Please contact us and provide the campaign ID if the campaign doesn't finish in 2 business day.
* PLEASE NOTE: when major problem happens like one of our IP address get blacklisted then the solution is to simply wait because surely we'll be the first to know and we will fix it out by removing the bad IP then acquire a new dedicated IP address.
Our Customer Support Desk: https://wpthemeplugin.zendesk.com/
What Type of URL Can I Submit?
Any URL, EG: blogpost, WP sites, eCom sites, Youtube link, etc. As long as your sites don’t have these restricted content: adult niche, pornographic content, viagra & similar supplements, gambling & casino
Why There Is A Daily Submission Limit?
Because we don’t want people to overuse our software and doing backlink spam. Currently you can submit 5 URL every 24 hours.
When Will Backlink Report Be Available?
The backlink report will be delivered and available for download approximately 2-3 days after the campaign is processed.
Can I Sell Backlink Service To Clients?
Yes, after you have an account then you can create backlinks for clients because Commercial License is included. No matter if you pick the Starter, PRO or the Agency plan.
What Happen If I've Reached The Daily or Monthly Limit?
Nothing will happen other than you can’t add/submit new URL until the next day, or the next cycle. All URL that you have submitted will still be processed by the software.
Are You Reliable? How About Support?
Yes we’ve been in the online business space since 2009. You can get in touch with us here: https://wpthemeplugin.zendesk.com/
ForumLinkRobot
From Leo (WpThemePlugin.com)